UX Design · AI Workflow

AIVideo: Designing from Signal

Turning support tickets, surveys, and behavior into design decisions on an AI video platform

AIVideo: Designing from Signal

How support tickets, survey answers, and behavior became the input for a series of UX and AI-workflow decisions on an AI video platform — aimed squarely at the two things costing it users: refunds and churn.

Timeline
2026
Tools
Figma, Claude Code, GitHub
Role
Product Designer (UX · AI Workflow · UX Writing)
Team
Small startup team — founder + engineers
Skills
UX Design, AI-native UX, UX Research, Systems Thinking, UX Writing

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